Tell the dispatcher: Whether or not the person is breathing. If they are conscious or unconscious….When you call 9-1-1:

What are important things to tell the dispatcher if you are calling 911?

Tell the dispatcher: Whether or not the person is breathing. If they are conscious or unconscious….When you call 9-1-1:

  • Stay calm.
  • Give your location, or an address if possible.
  • Give clear answers.
  • Follow directions.
  • Remain on the phone with the 911 dispatcher until they’ve told you it’s safe to hang up.

Are 911 operators allowed to hang up?

If you dial 911 by mistake, or if a child in your home dials 911 when no emergency exists, do not hang up – that could make 911 officials think that an emergency exists, and possibly send responders to your location. Instead, simply explain to the call-taker what happened.

Are 911 operators depressed?

Often the first point of contact for someone in distress, 911 dispatchers frequently witness the worst of the tragedy over the phone. As a result, their stress and trauma exposure is just as great as any other first responder and can lead to the development of serious mental health issues, such as: Depression.

Can 911 dispatchers get PTSD?

In fact, dispatchers who take on increasing numbers of tragic 911 calls are just as vulnerable to PTSD as their EMS colleagues in the field, according to an article published in Journal of Emergency Dispatch titled “PTSD and Telecommunicators.” Author Anna Raskin interviewed Michelle Lilly, a Northern Illinois …

What are 4 things you should do when calling 911?

5 Things You Should Do When You Call 911

  1. Check the scene. Your own safety is the first thing to consider.
  2. Don’t panic. Trite but true.
  3. Give your location.
  4. Give as much medical information as you can.
  5. Listen to the dispatcher.

What happens if your Iphone accidentally calls 911?

If you accidentally dialed 911, do not hang up, explain to the dispatcher that you called by mistake. If you hang up, the dispatcher will call you back. By not answering that call, the dispatcher will send police to your home.

Can you contact 911 without a phone?

How To Make A 911 Emergency Call Online. Don’t have any phone or landline? No problem, just turn on your internet and switch on your laptop or computer or whatever digital device you have. You can then easily use Skype to call 911 or any other online VoIP application.

What do emergency dispatchers say?

When you call 911, a call-taker will answer the phone and say “911” or “911, what’s your emergency?”. Ideally, you should tell the call-taker what the emergency is, for example: “My house is on fire!” “There’s someone breaking into my home!”

Why do dispatchers work in the dark?

They will light up most of the keyboard area as well as the space around them. This is usually enough illumination so that ceiling lights are not required, and the brightness of the monitors is also why you see many dispatch centers with their lights off.

Is it stressful being a dispatcher?

Being an Emergency Dispatcher is difficult for a multitude of reasons. Firstly, the job is incredibly intense and stressful; at any moment you could answer the phone to a panicked caller and alter the course of their lives depending on your actions.

What challenges do dispatchers face?

The biggest challenge for dispatchers is exchanging all of the relevant information with the driver in an efficient and timely manner. The driver always needs to know simple things like the service address, but he may need other detailed information about the service call.

How stressful is being a 911 dispatcher?

In 2013, being an EMD was named the 13th most stressful job in America. The job is highly demanding – dispatchers are dealing with constant bursts of adrenaline as they receive panicked calls for up to 12 hours a day.