The Polycom IP and VVX family have the nice feature of EHS (Electronic Hook Switch) , which allows you to answer and end calls from the distance without lifting the phone receiver or even touching the phone at all!

What is EHS Polycom?

The Polycom IP and VVX family have the nice feature of EHS (Electronic Hook Switch) , which allows you to answer and end calls from the distance without lifting the phone receiver or even touching the phone at all!

What is EHS compatible?

An electronic hook switch (EHS) device electronically connects an EHS-compatible wireless headset with a desk phone, so you can move hands-free around the office. Because you can accept and end a call right from the handset, you won’t be tethered to your desk phone.

What is a EHS adapter?

Electronic Hookswitch (EHS) adapters provide a ring alert signal to your headset anytime your deskphone rings. It also allows you to answer and end calls right from your headset anywhere within your headset’s range. EHS adapters eliminate the need for an HL10 handset lifter.

What is an advantage of electronic hook switch adapters?

An EHS enables call control functionality directly on the headset, eliminating the need for a mechanical handset lifter. Different phone manufacturers use different cables and EHS protocols, as there is no single standard for an EHS.

What is an EHS adapter?

How do I pair my Plantronics headset to my Polycom phone?

There are two primary settings to configure when connecting your Plantronics headset to your Polycom phone….Enable Headset Memory Mode on Polycom phones

  1. Press the Menu button.
  2. Go to Settings.
  3. Select Basic.
  4. Select Preferences.
  5. Select Headset.
  6. Select Headset Memory Mode.
  7. Select the box next to Enabled.

How do I connect my headset to my Polycom phone?

To connect a supported headset to your phone:

  1. Plug one end of the EHS adapter or cable into the serial port on the back of your phone.
  2. Plug the other end into the headset base unit.
  3. Connect the headset’s RJ-9 connector to the headset jack on the back of the phone.

How do I connect to APC 43?

Press the Settings button on the phone (the checkbox icon). Select “Device Configuration” > “Media Configuration.”…If the phone is equipped with a 7914, 7915, or 7916 expansion module:

  1. Plug the expansion module into the telephone AUX port.
  2. Plug the APC-4/APC-40/APC-41/APC-42/APC-43 into the expansion module.

How do I set up my Polycom phone for EHS use?

Most Polycom phones will need the headset port activated for EHS use, giving you remote answer/hangup capabilities. Confirm the EHS cable is NOT plugged into your Polycom phone From your phone select: Menu-> Settings-> Basic-> Preferences->Headset-> Analog Headset Mode or Electronic Hook Switch Mode

What can I do with the Polycom SoundPoint IP 450 user guide?

The Polycom® SoundPoint® IP 450 User Guide provides instructions for using your SoundPoint IP 450 phone. It will help you understand the phone’s features and help you perform the following tasks: •Perform basic tasks like placing and answering calls. •Perform advanced tasks like using paging and locking your phone.

Can I use my Plantronics wireless headset with my Polycom phone?

You are going to love your Plantronics wireless headset, along with the EHS cable you have just purchased to work with your Polycom phone. Be aware that some Polycom phones are not factory ready to accept EHS cables and you may need some assistance getting them set up and working. You’ll know if your Polycom phone has an issue with the EHS cable.

Why does my Polycom phone have no dial tone?

No outside line and no dial tone. Some of the Polycom phones do connect with an outside line and the calls sound great but a few minutes into the call, it sounds like the line has gone dead, with no sound at all. This is usually because the Polycom phone needs programming to accept the EHS Cable.